Hooc
Hooc
Docs
    • Available Subscription Plans
    • Comparing Subscription Plans
    • Monthly vs. Yearly Billing
    • How to Subscribe to a Plan
    • How to Upgrade Your Plan
    • How to Downgrade Your Plan
    • Understanding Proration Charges
    • How to Cancel Your Subscription
    • How to View Your Invoices
    • Managing Payment Methods
    • How to Access the Billing Portal
    • Subscription Renewal Rules
    • Handling Failed Payments

Subscription Renewal Rules

How your subscription renews automatically.

Automatic Renewal

  • Subscriptions renew automatically

  • Same day each month (monthly) or year (yearly)

  • Same payment method is charged

  • Credits are added at renewal

Renewal Notification

Before renewal:

  • Email reminder (typically 3-7 days before)

  • Shows amount and date

  • Option to cancel before renewal

Renewal Date

Your renewal date is based on:

  • Date of original subscription

  • Same day each billing cycle

  • If day doesn't exist (31st in short months), last day of month

Failed Renewal

If renewal payment fails:

  • You're notified by email

  • Grace period to update payment

  • Service continues briefly

  • Multiple retry attempts

  • Eventually suspended if not resolved

PrevHow to Access the Billing Portal
NextHandling Failed Payments
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