Hooc
Hooc
Docs
    • Supported File Types
    • Getting Started with File Uploads
    • Why Your File Upload May Fail
    • Best Practices for File Uploads

Why Your File Upload May Fail

Troubleshoot upload issues.

Common Failure Reasons

File Too Large

  • Exceeds size limit (10MB images, 100MB videos)

  • Solution: Compress or reduce resolution

Unsupported Format

  • File type not recognized

  • Solution: Convert to supported format

Corrupted File

  • File is damaged

  • Solution: Try a different copy

Network Issues

  • Unstable connection

  • Solution: Check internet, retry

Browser Issues

  • Outdated browser

  • Solution: Update or try different browser

Checking File Properties

Before uploading:

  1. Right-click file → Properties (Windows) or Get Info (Mac)

  2. Check file size

  3. Verify format/extension

  4. Ensure it opens correctly

PrevGetting Started with File Uploads
NextBest Practices for File Uploads
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