Best Practices for File Uploads

Image Best Practices

Quality

• Use highest quality source images

• Avoid heavily compressed images

• Save from original source when possible

Resolution

• Higher resolution = better results

• Minimum 1080p recommended

• Upscale low-res images before uploading

Format

• JPEG for photographs

• PNG for graphics/screenshots

• Avoid multiple re-saves (quality loss)

Video Best Practices

Quality

• Use highest quality source footage

• Avoid re-encoding multiple times

• Export from original project files

Format

• MP4 with H.264 is most reliable

• Maintain original frame rate

• Keep audio if template uses it

Duration

• Trim to needed length before uploading

• Use built-in trimmer for adjustments

• Check template's duration requirements

General Tips

Before Uploading

• Verify file opens correctly

• Check file size is within limits

• Confirm format is supported

During Upload

• Maintain stable internet connection

• Don't close the browser tab

• Wait for confirmation

If Upload Fails

• Check error message

• Verify file meets requirements

• Try a different browser

• Clear browser cache and retry

Compression Tools

If files are too large:

Images

• TinyPNG (web-based)

• ImageOptim (Mac)

• RIOT (Windows)

Videos

• HandBrake (free)

• FFmpeg (advanced)

• Adobe Media Encoder