When Credits Are Deducted
Credits are deducted when you click Generate:
System checks your balance
Required credits are deducted immediately
Video enters the queue
If generation fails, credits are restored
Validation: System confirms you have enough credits
Reservation: Credits are deducted from your balance
Processing: Video generation begins
Completion: Credits remain deducted on success
Failure: Credits are automatically restored
If you don't have enough credits:
A message explains you need more credits
You're prompted to upgrade your plan
Generation doesn't start
No credits are deducted
Credits are automatically restored when:
Generation fails due to technical errors
Processing cannot complete
AI model returns an error
Credits are NOT restored when:
Generation completes successfully
You cancel after generation starts