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Getting Started

What is Hooc?

Learn about Hooc - an AI-powered video creation platform that transforms your ideas into stunning videos in minutes

How to Create an Account

Step-by-step guide to creating a Hooc account with email or Google Sign-In

How to Sign In with Email & Password

Sign in to your Hooc account using your email address and password

How to Sign In with Google

Quick and secure way to sign in to your Hooc account using your Google account

Troubleshooting Login Issues

Solutions to common login problems and error messages

What to Do If Your OTP Expires

Understanding OTP codes and what to do when they expire

Templates & Video Creation

How to Generate a Video - Step-by-Step Guide

Complete step-by-step instructions for generating your first AI-powered video

Template Best Practices

Tips and best practices for maximizing template usage and video quality

How to Browse Templates

Discover the perfect template for your video project.

Searching for Templates

Find exactly what you're looking for with our search feature.

Uploading Images

Many templates accept image uploads for processing.

Using Audio in Your Generation

Some templates support audio input or include background music.

Uploading Videos

Video templates require video file uploads.

Previewing Before Generation

Preview your settings before using credits.

Understanding Generation Time & Queues

Learn what affects how long your video takes to generate.

Why Some Templates Use More Credits

Credit costs vary based on several factors.

What to Do If Generation Fails (Will Credits Auto-Restore?)

Sometimes generations fail. Here's what happens and what to do.

Tips for Getting Better Results

Maximize the quality of your AI-generated videos.

File Uploads

Supported File Types

Discover which file formats Hooc supports for seamless uploads

Getting Started with File Uploads

Learn how to upload files to your Hooc account and manage your file library

Why Your File Upload May Fail

Troubleshoot upload issues.

Best Practices for File Uploads

Optimize your uploads for best results.

Account Management

How to View Your Profile

Updating Profile Information

You can update your profile information at any time.

How to Change Your Password

Keep your account secure by updating your password regularly.

AI Models

Available AI Models Overview

Hooc provides access to cutting-edge AI models for video, image, and audio generation.

Video Generation Models

Explore the video AI models available on Hooc.

Image Generation Models

Discover image AI capabilities.

Model Limitations & Restrictions

Understanding what AI models can and cannot do.

How to Choose the Right Model

Select the best model for your project.

My Videos & History

How to View Your Generated Videos

Access all your video generations in one place.

Understanding Video Status Labels

Know what each status means for your video.

How to Download Your Videos

Save your completed videos to your device.

How to Delete Videos from History

Remove videos you no longer need.

Credits

Understanding Credits and How They Work

Credits are the currency used for video generation on Hooc.

How to View Your Credit Balance

Check your available credits anytime.

Credit Consumption per Template

Different templates have different credit costs.

How Credits Are Deducted

Understanding the credit deduction process.

Viewing Your Credit Usage Logs

Track every credit transaction in detail.

Credit Expiry Rules

Understanding when credits expire.

What Happens When You Run Out of Credits

When your credit balance reaches zero.

How to Get More Credits (Upgrade Plan)

Add more credits to your account.

Subscription & Billing

Available Subscription Plans

Choose the plan that fits your needs.

Comparing Subscription Plans

Find the right plan for your usage level.

Monthly vs. Yearly Billing

Save money with yearly billing.

How to Subscribe to a Plan

Start your subscription in minutes.

How to Upgrade Your Plan

Move to a higher tier for more credits.

How to Downgrade Your Plan

Switch to a lower-tier plan.

Understanding Proration Charges

How billing works for mid-cycle changes.

How to Cancel Your Subscription

End your subscription at any time.

How to View Your Invoices

Access your billing history and invoices.

Managing Payment Methods

Update or change your payment details.

How to Access the Billing Portal

Manage all billing aspects in one place.

Subscription Renewal Rules

How your subscription renews automatically.

Handling Failed Payments

What happens when a payment fails.